What do the travel statuses mean?
Ready to travel means the route looks on track. More information needed means important details are missing. Not ready to travel means one or more requirements still need action.
FAQ
Frequently asked questions
Short answers to common questions about what PetComply shows, how to use it, and how to interpret the result.
Common questions
Using PetComply with confidence
PetComply is designed to make route preparation easier to understand, but it should be used alongside official guidance and veterinary advice.
Do PetComply results guarantee that my pet can travel?
No. PetComply provides advisory information only. Final decisions still belong to border authorities, carriers, and your veterinarian.
What documents does PetComply look at?
That depends on the route. PetComply may look for things such as vaccination evidence, identification details, travel certificates, passports, declarations, and other route-specific documents.
What is the difference between using PetComply with or without an account?
Without an account, you can run the public check flow. With an account, you can save route checks, manage pet profiles, continue later, and use extra features available on eligible plans.
How accurate are the results?
Results are only as good as the trip details and evidence provided. Missing, outdated, or incorrect information can change the outcome.
What if my travel date changes?
Run the check again with the new date. Timing-sensitive rules such as waiting periods, certificate windows, and treatments can change the result.
Why does PetComply ask for route and travel context details?
Route type, traveler details, and related trip context can affect which rules apply and whether extra documents or timing checks are needed.